Help Center » Service & Policies » Terms & Conditions
The placing of a product on our website is an invitation to accept offers for such product, and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged).
We will acknowledge by e-mail your order for a product at the time you place your order. Then we will notify you within 2 days of such email whether we have accepted your order. At the same time, if we have accepted your order, we will notify you of delivery dates.
Any order (whether or not accepted) is subject to availability of the product. If the product becomes unavailable prior to delivery, we will notify you within 7 days of acceptance of your order and give you the choice of canceling the order and receiving a refund or of purchasing an alternative product ("Alternative Product"). If payment has been taken for the product and you have cancelled the order, we will issue a refund within 7 days of receiving notification of cancellation of the order. If you choose to purchase an alternative product these terms will apply. If payment has been taken for the cancelled order, we will refund to you any overpayment or take payment for any underpayment.
In the event, a product is listed at an incorrect price due to an error, we will notify you within 7 days of accepting your order of the correct price by e-mail and we will give you the choice of either purchasing the product at the correct price or canceling your order. If you confirm you want to purchase the product at the corrected price, we will deliver the product to you. If payment has been taken for the product and you cancel your order, you should return of the product (if the product has been sent out) then we will issue a refund within 7 days of such return or notice of cancellation (where no product has been sent out). If only some of the products you ordered are priced wrongly that will not affect the order in relation to any products which were priced correctly and we will deliver these products to you in accordance with these Terms.