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Help Center   »   Other Business   »   Drop Shipping

Drop Shipping


PULUZ allows drop-shipping orders for all registered customers.

There are no additional charges.

Just order online in the same way as usual, and put a new shipping address when you checkout the order.

When you order, it will help us if you put "drop-shipping to customer" in the shipping comments. We always check carefully (for fraud prevention) if the shipping address is different to the billing address, so if you are a new drop-shipping customer we may need to email or phone you to verify before processing the order.

The prices shown on the shipping invoice will be different to what your customer paid you. However if your customer asks you can point out that these are values for customs declaration only. In any case a lower price declared helps reduce ad-valorem duty or sales taxes that your customer may have to pay when receiving imported goods in certain countries. Please check about importing / tax regulations before your start drop-ship selling, and always keep your customers informed.

If your customer has technical support issues, or wants to return a product, they will have to discuss this with you first because it's your account with PULUZ shop. 

Please note that if there are import taxes to pay, you usually have to pay this when you receive the goods from the courier. So if you're drop shipping, that's your customers who may 'unexpectedly' have to pay 'extra charges'.

Please note it's your responsibility as the PULUZ buyer / drop-shipping vendor to find out information about taxes and inform your customers. PULUZ accepts no responsibility whatsoever for providing tax information relevant to your country, although of course we will do whatever we can to help you minimize the tax burden if you have special packing/ declaration instructions.
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